Shipping & Handling

Shipping Times

  • Orders are processed Monday through Saturday, excluding holidays, and are shipping via USPS
  • We do our best to process orders within 1-3 business days, however, we are a very small business and each batch of our chocolate is made and packaged by hand. Therefore, please be understanding if order processing occasionally exceeds the target timeframe.
  • Once shipped, you will receive confirmation via email and delivery typically takes 3-7 business days, depending on your location.

Warm Weather Shipping

  • Chocolate 2.0 is very sensitive to heat. During warmer months (April through October) or when shipping to areas with temperatures above 72°F (22°C), we include insulated packaging and ice packs to prevent melting
  • Deliveries during warmer months are automatically sent via the USPS express 2-day shipping method
  • To ensure your chocolate arrives in premium condition, orders placed between Thursday and Sunday will ship the following Monday to avoid weekend transit delays.

Shipping Costs

  • Standard shipping rates are calculated based on weight and destination.
  • An additional fee will apply for insulated packaging during warm-weather months.

Shipping Locations

  • We proudly ship our products anywhere within the 48 contiguous United States. At this time, we are unable to ship to Alaska, Hawaii, U.S. territories, or international destinations. Stay tuned as we work on expanding our shipping options in the future!

Damage or Melting

  • We take great care in packaging your chocolate to ensure it arrives on your doorstep in the same form that it leaves our facility; however, once the package leaves our facility, we cannot guarantee against melting or damage caused by shipping carriers.
  • If you experience an issue with your shipment, please contact us within 48 hours of delivery with a photo of the damaged item(s), and we’ll work to resolve it.

Special Instructions

  • For large orders, gift shipments, or any special requests, please contact us directly at [email protected], and we’ll be happy to assist you.